Faqs

Earnings and Payments

Which payment options do you offer? Kindred Affiliates offers a number of payment methods including bank transfer, Skrill (formerly Moneybookers) and NETELLER. Please make sure that your payment options are kept up-to-date under My Account > Payment Information. When will my commission be paid? We pay our affiliates approximately 10 to 15 working days following the end of the month in which the commission was earned, subject to a minimum payment of 100 Euros. If you haven’t reached that level then your earnings will be carried over to the following month. I’m registered for VAT. How do I get my commission? Affiliates registered for VAT in Malta must invoice Kindred Affiliates before the 5th day of the month following the month for which the commission is to be paid. Failure to submit a valid invoice by this date may result in a delay in payment. Invoice templates are available in the 'Payments' section and you must include the PO number provided by your Affiliate Manager on the invoice. All invoices should be sent by email to: Invoices_ULL-USL@kindredplc.com and please remember to copy in your Affiliate Manager on these payment emails. Affiliates registered for tax outside of Malta are not required to invoice us and their commission will be paid automatically via the payment details on their account, provided they reach the minimum payment limit of €100. How do I know how much money I’ve made? You can view your statistics at any time via the Reports>Earnings Reports section in the Kindred Affiliates interface. How much can I earn? The sky is the limit! We offer competitive and flexible reward plans to reflect the quantity and quality of the players which you send to us.. For full details, please contact your affiliate manager. Where can I see my commission status and other information? As soon as you log into your affiliate account, your payment information will be displayed on the main page. More detailed information can be obtained by clicking onto ‘Reports’, ‘Earnings Report’ or ‘Payment Report’. Are Sub-affiliates earnings paid on the same date as my regular payments? Yes, your sub-affiliate commission is paid together with your regular affiliate earnings every month. You can view your sub-affiliates under Reports > Earnings Reports > Sub-Affiliates.

Marketing tools

Where can I find marketing tools for Unibet, Bingo.com and Maria Casino products? Once your Kindred Affiliates account has been approved, you will be able to log in and find a range of text links, banners and more in the ‘Media Gallery’ section of our interface. Can I request a special marketing tool for my website? Special, exclusive tools can be arranged. Contact your affiliate manager to discuss the possibilities. Can I offer visitors to my website an incentive to sign up? Unibet, Bingo.com and Maria Casino sites offer a range of incentives to new players. These bonuses vary according to the product you are promoting and the market which you are targeting. To view the latest promotions for the product and market you are targeting, click here. Affiliates are not able to offer their own incentives to visitors. This includes any sort of cashback promotion. Do you offer bonus codes? We can offer bonus codes for Unibet only. Please contact your account manager to request one.

My Account

Where can I view my statistics? When you log in to your Kindred Affiliates account, you will be able to access a wide range of reports that detail the traffic that has been sent to us via your site together with any transactions that have been carried out. If you have any questions regarding these reports then please use our contact form or get in touch with your affiliate manager directly. How often are my statistics updated? The reports in the Kindred Affiliates interface are updated daily, usually by 15:00 GMT. In the event that you believe that your statistics have not been updated or you have any questions, please contact your affiliate manager. How will a customer be linked to my account? When a customer clicks through from a link or banner on your website, your unique tracking code means that that client can only be connected to your account. We operate a last-click cookie which is valid for 45 days. For more detailed information on how this works, please contact us. Can I see the number of customers I have referred to you? Yes - as an affiliate, you have access to customer reporting which you can find when you log in to your account. This will give you information on players but please be aware that their personal information will not be shared due to the Data Protection Act. Are there any countries where I cannot promote Unibet, Bingo.com and Maria? Players from the following territories are not accepted at Unibet: Afghanistan, Algeria, Austria, Bulgaria, Czech Republic, Greece, Democratic People’s Republic of Korea, Ecuador, Ethiopia, Hong Kong, Iran, Iraq, Ireland, Jordan, Kuwait, Myanmar, Pakistan, Philippines, Portugal, Russia, Slovenia, Spain, Syria, Turkey, United States of America and other U.S. territories, or Yemen. Due to the ongoing legal situation in Netherlands, there are currently severe restrictions on online marketing, although Unibet does still accept Dutch players. Speak to your account manager for more details. To promote Unibet in France, you have to apply for a separate affiliate account at https://affiliates.unibet.fr/ Players from the following territories are not accepted at Maria Casino: Spain, Algeria, Australia, Ecuador, Philippines, Turkey, Hong Kong, The United States of America and other U.S. territories, Afghanistan, Ethiopia, Myanmar, Iran, Iraq, Jordan, Kuwait, Pakistan, Syria, Yemen, Italy and France. Which licensed markets can I promote in? Unibet holds gaming licenses in the following territories: Malta, UK, Italy, France, Denmark, Australia, Germany, Estonia. Romania and Belgium. Maria Casino holds gaming licenses in Malta, UK, Denmark and Estonia. Can I view my sub-affiliates’ activity and revenue in a separate report? Our Reports allow you to view the number of sub-affiliates you have recruited and the earnings you have gained from them. Please contact us if you have any other questions relating to your account.

What is a sub-affiliate?

A sub-affiliate is a new affiliate which is referred by an existing affiliate of Kindred Affiliates. Existing affiliates can refer new affiliates via their unique sub-affiliate link, which can be found in the 'My Account' section when logged in. Once your referred affiliate has signed up, you can achieve additional earnings for every customer that your sub-affiliate sends to us. Easy!

What is the Kindred Affiliates program and how does it work?

The Kindred Affiliates program rewards third parties for referring customers to our online betting and gaming brands: Unibet, Bingo.com and Maria Casino. Our affiliates send traffic to our sites via tracked links. When this traffic converts into a new player registration, we reward the affiliate that generated this new player with a commission payment..